The tenant scans a QR code and films a short guided video when it suits them, with no inspector visit to schedule around pets, kids or a workday. It is dated, checked and filed against the unit, and the manager makes the call. A move-out version is deployed at one portfolio, where the client is testing it now.
Everything happens in writing — you'll get a concrete plan back, not a sales call.
Illustrative example, not a screenshot of a client system. What I build runs on your own rules, templates and software.
No app store, no account. It opens on their phone and walks them through the recording.
The flow tells them what to film: each room, the meters, close-ups of any existing damage.
The server confirms the file is genuine with a one-time spoken code and file hashing, then transcribes it and analyses the frames. Checks for each room on your list are set up for your checklist.
The video is dated, attached to the unit and the lease, and stored in your cloud - a record that's easy to find two years later.
Frames from the video go into a dated report. The manager reviews it and decides. A side by side move-in and move-out comparison is what I build for your units.
The dated report and the footage are there to show, instead of "I think we took photos at move-in."
Usually gathered in one email thread. No preparation beyond finding the documents you already have.
It's part of the move-in process, like any inspection - and it protects them too: their footage proves pre-existing damage wasn't theirs. Fallback is a staff visit, same as today.
It is dated, checked with a one-time spoken code and file hashing, and filed against the unit. In a deposit dispute, dated footage is stronger than memory or undated photos.
In your storage, under your accounts. I set up the pipeline; the records are yours.
Tell me how you currently document unit condition at move-in and move-out — two or three sentences is enough. You'll get a concrete plan for your own process back, not a pitch deck.
Tell me about your process